FAQ's and Policies

We love having you here with us and are 100% committed to you having the best experience possible.  We want you to feel safe and loved and like we have your back. Below you will find a quick list of some of our customers most frequently asked questions as well as information about our shipping and privacy policies.  If at any time you would like additional information, please feel free drop us a line and let us know.


Q: How long will my item take to reach me?
It depends on the item you purchased. In most cases you will see a note in the item description that lets you know how long your item will take to get to you.

  • Digital items are available for immediate download as soon as your purchase is complete
  • In-stock items usually ship within 3-5 business days and could take up to 2 weeks for shipping depending on the item.
  • Most of our items ship out directly from our fulfillment center and depending on their work flow can take longer. We custom print, make or build your product when you order it. Please be patient. We are doing the best we can to make sure you receive it as quickly as possible. The holidays can slow down our turn around times slightly.
  • In most cases an out of stock item can still be ordered and we will do our best to keep you updated with estimated delivery dates.
  • If you see something you love but it you don't see it in your size, style, or color, dpn't hesitate to reach out. We are happy to try and get you exactly what you are looking for! 

Q: What if I am not happy with my product once I receive it.
A: Your happiness and satisfaction is our biggest goal. But if for any reason you are not 100% happy with any item received*, we will gladly refund your purchase price or offer you a store credit. (*Some exclusions apply. For a complete explanation of our REFUND POLICY, please see the information below.)

Q: Can I use more than one coupon on my order?
A: Our system can only accept one coupon at a time. Coupon codes cannot be combined and you must enter the information for the code you want to use.

Q: My order status says, "pending." What does that mean?
'Pending' just means that our system successfully received your order! Once the order leaves our fulfillment center, we'll email you a tracking number, and your order status will change to 'Shipped.'

Q: What happens if I return an item that I bought on sale or used a promo code on?
A: Coupons and discount codes are allocated across all applicable items. If you applied a coupon or discount code on the order you're returning, OR if you are returning an item purchased on sale, you'll be refunded the amount that you paid after the applied discount.

Q: I just placed an order yesterday, and now you're offering a coupon. Can I use it on my previous order?
A: If your order was placed in the last 60 minutes, we can absolutely apply the coupon to it! However, we are unable to apply a coupon to an order after 60 minutes have passed due to system limitations.

Q: How do I change my email preferences?
A: If you've joined the Salmon Olive email list, you're automatically set to receive information about new products, fun contests, exclusive opportunities, and sales, as well as other news and important order info. You can also customize the types of messaging you wish to receive. To customize your settings – first make sure you're signed in, then click on your name at the top of the page to access your email settings. From there, you can select, adjust, or limit your email preferences as you wish!

Q: How can I get in touch with you?
A: The easiest way it to send us an email at GetLove@SalmonOlive.com or you can send on to Kristen@Godeliciousness.com. We do our best to respond within 24 hours, however please note that our Customer Service Hours are M-F from 8am to 5pm (ET).

Shipping Policy

Because most of our products are custom printed, made or built for you at the time you order it, sometimes it may take a tiny bit longer to ship them to you  than others.  Please be patient and know that we are doing our absolute best to get everything you want, need and desire to you in the fastest way possible.  If we expect long shipping times, you will usually see it noted on the product pages.  If you live in the US, your items will be prepared for you in 3-5 business days and take 5-10 days to be delivered. We will keep you updated and let you know what is going on via email as progress is made. If you have any questions about delivery,  you can also email us at GetLove@SalmonOlive.com any time to get the latest deets. 


Refund Policy