Shipping Policy

NOTE: There are delivery delays in rare instances, where packages may take longer to be delivered than the listed time frame. Unfortunately, it is out of our control and customs may delay deliveries in some instances.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. We will only cover shipping if the item is damaged and needs to be replaced.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Most of our items are produced at the time you order them and are specific to your order. Fulfillment times are based on our manufacturers time frames and slower fulfillment times are typical during the holidays.

We are not responsible for undelivered packages (due to incorrect addresses). However, we can accommodate for damaged items and packages lost in transit as long as we receive proof (stated in refund section) within 5 days of receiving goods.

Holiday shipping windows may be impacted by the policy restrictions of various countries, there may be a big delay in all express deliveries, and the logistics cannot guarantee the time limit completely.

Typical delivery times：Fullfilment: 2-7 days, Shipping Time：7-15 days